Job Description

YOUR ORGANISATION

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Come and join a collaborative and supportive team that works with purpose to empower its members to be confident about their financial future.

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Our Bank is member focussed, and values driven. As one of Australia's leading mutually owned banks with over 60,000 members, assets in excess of $3.7 billion, we have the capacity and capability to continue to invest in new products and services for the benefit of our members and the industries and communities in which we operate.

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YOUR OPPORTUNITY

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Reporting to the Manager – Credit Administration we have an excellent opportunity for a full-time experienced Team Leader to join our small team of pre and post settlement officers working from our Sydney head office. This is a varied role where you will coordinate the end-to-end process from post-approval to settlement & discharge, your core responsibilities will encompass:

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- Producing loan documentation for a variety of loan types including mortgages, personal loans, credit cards and commercial matters within established service levels
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- Understanding of complex applications and having an in-depth understanding of banking lending policies and regulatory obligations
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- Managing mortgage settlements, and other transactions through PEXA
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- Funding all loans including construction progress payments
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- Assist in the management of inboxes to ensure that queries are completed within SLA's
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- Lodging FHOG, PPS registrations, understanding of the government scheme applications and coordinating settlements with third parties
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- Managing post settlement dealings on title, ensuring all documentation is compliant with relevant state requirements and internal systems are updated accordingly
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- Performing all post settlement maintenance including security packet management and other general administration
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- Coaching, developing and motivating the team to increase productivity and improve team and customer satisfaction
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- Opportunity to be involved in project work which can support your professional development
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YOUR PROFILE

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You are a team-oriented service professional who has:

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- previous experience as a Team Leader, Supervisor or equivalate people leadership within the Banking & Financial services sector with proven ability to coach and develop high-performing teams
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- a focus on quality, compliance and continuous improvement, with the ability to adapt to shifting priorities
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- a strong knowledge of mortgage lending, personal lending, consumer finance, settlements, loan documentation and lifecycle loan management
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- knowledge of commercial lending & relevant security documentation requirements
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- strong knowledge of loan management systems, with excellent analytical and problem-solving skills
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- excellent communication skills to complement your operational experience in document preparation and PEXA settlements.
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- proficiency using standard Microsoft applications (minimum – intermediate level) along with strong administration skills are essential, as is a genuine desire to work within a small team.
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We've built a values-based team and nurture a culture where our members are at the forefront of what we do. As a member of the Diversity Council of Australia, we recognise the benefits that diversity brings to our organisation. We strive toward a collaborative culture which capitalises on the diverse skills, backgrounds and experiences of our employees.

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You must be a permanent resident or Australian citizen to be considered for this position. Only shortlisted candidates who meet the above criteria will be contacted.

📌 Team Leader - Credit Administration - Hybrid (New South Wales)
🏢 LiveHire
📍 New South Wales