27 Sep
|
KG Talent
|
Perth
Job Description
Internal Sales, Estimating & Scheduling Coordinator | Reomart Perth
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Reomart Perth is looking for an organised, customer focused and proactive person to join our team in a combined Internal Sales, Estimating and Scheduling Coordinator role.
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This is a varied and hands-on position where you'll be involved across the customer and order journey, from the initial enquiry and quote through to order processing, scheduling and delivery.
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You'll work closely with customers, suppliers, sales, warehouse and delivery teams to make sure information is accurate, orders are tracked and customers are kept informed.
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If you enjoy working with people, staying organised and managing multiple tasks, this is a excellent opportunity to join a growing business and develop your skills across sales and operations.
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About the role
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The role covers three key areas of the business: Internal Sales, Estimating and Scheduling.
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Internal Sales
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You'll be one of the key points of contact for our customers and will support the sales process from enquiry through to order.
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Key responsibilities include:
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- Welcome and assist customers at the front counter
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- Answer customer enquiries and provide product and pricing information
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- Respond to customer enquiries by phone and email
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- Generate sales orders and complete accurate data entry
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- Prepare and process customer quotes
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- Follow up outstanding quotes and identify sales opportunities
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- Process customer orders and coordinate with the warehouse and sales team
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- Maintain accurate customer and order records
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- Provide general administration and sales support as required
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Estimating Coordinator
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You'll support the estimating and quoting process, making sure documentation is accurate and quotes are prepared and followed up in a timely manner.
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Key responsibilities include:
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- Track and manage estimating documents and requests
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- Review documentation to ensure information is complete and accurate
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- Prepare and coordinate customer quotes
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- Enter and update information accurately in the database
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- Maintain up-to-date records of quotes, customers and opportunities
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- Follow up outstanding quotes with customers by phone and email
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- Record customer feedback and update quote status
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- Liaise with the sales and estimating team to ensure quotes are progressed efficiently
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Scheduling Coordinator
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You'll also play an important role in keeping the order bank organised and ensuring deliveries stay on track.
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This is a fast-paced part of the role, involving funneling the order bank into a clear tracking register and making regular follow up calls to ensure orders are delivered on time.
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Key responsibilities include:
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- Manage the order bank and maintain an accurate tracking register
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- Monitor orders from entry through to delivery
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- Coordinate delivery schedules and confirm timeframes
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- Make follow up calls to customers, suppliers and internal teams
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- Identify and resolve potential delays or issues
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- Keep customers updated on order and delivery status
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- Update order and scheduling information in the database
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- Liaise with sales, warehouse and delivery teams to keep orders on track Maintain accurate records and documentation
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About you
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We're looking for someone who is organised, reliable and confident dealing with customers.
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You'll bring:
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- Previous experience in customer service, internal sales, administration, estimating, scheduling or coordination
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- Strong communication and interpersonal skills
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- Confident and professional phone manner
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- Good computer skills and accurate data entry
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- Strong attention to detail
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- Excellent organisation and time management
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- The ability to manage multiple priorities and ongoing tasks
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- Strong follow-up skills and the ability to see things through
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- Practical problem-solving and critical-thinking skills
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- A positive and reliable attitude
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- The ability to work independently and as part of a team
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- Experience in building customer service, counter sales, hospitality, retail sales or administration would be an advantage.
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Why join Reomart?
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- Join an established and growing Perth business
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- Work in a friendly and supportive team
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- Varied role across sales, estimating and operations
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- Build your product and industry knowledge
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- Develop your sales, estimating and coordination skills
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- Stable full-time position
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- Opportunity to grow your skills and career
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If you're customer focused, organised and enjoy a role where there is always something to keep you busy, we'd love to hear from you.
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Reomart is an equal opportunity employer and welcomes applications from people of all backgrounds,experiencesand identities.
n Prospective candidates willbe requiredto provide proof of legal work rights and may berequiredto undertake relevant, role-appropriate pre-employment screening.
n If you require any reasonable adjustments toparticipatein the recruitment process at any stage, please let us know.
📌 Internal Sales, Estimating & Scheduling Coordinator (Perth)
🏢 KG Talent
📍 Perth