Are you passionate about adventure, outdoor sports, and travel? Join our dynamic team at Roof Racks Galore and be a part of the exciting world of roof rack solutions. We are seeking a dedicated Roof Rack Customer Service Expert who shares our enthusiasm for exploration and understands the importance of quality roof racks in enhancing outdoor experiences.
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Why Work for Roof Racks Galore?
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- Full On-site Training and Career Development Opportunities
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- Employee Discounts
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- Brand Merch
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Who are we looking for?
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- A proven track record in excellent customer service.
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- Well-developed written, verbal and interpersonal skills
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- Manage priorities and ability to multitask
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- Good knowledge of motor vehicle brands and models is key.
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- Enjoys meeting new people and delivering the right solution for the customer.
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- Intermediate Computer Skills
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- Eagerness to Continuously Learn
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- Strong Work Ethic & Organisation Skills
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Roles and Responsibilities:
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- Providing friendly and accurate customer service about products and services
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- Log details and all calls, emails, and communications received.
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- Ability to maintain and pursue product knowledge
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- Maintain our standard for store/personal presentation. (Webstore)
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- Dealing with customer queries/complaints and offering solutions
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If you think you are a great fit for our team and like working in a fun and friendly environment.
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The remuneration package will be subject to experience.