Job Description

The Village on Blain is a privately owned accommodation complex with 720 units, a restaurant and a reservations office located in the rural hinterland of Central QLD in the town of Blackwater. (Population approx. 5,000 located 45mins from Emerald and 2hrs from Rockhampton).

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The Role: Front of House Reservations

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A full-time ongoing opportunity exists for a dedicated front office skilled to join our current reception team, working with a broad range of people and organisations. Responsibilities include:

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Responsibilities

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- Working to a high standard with Microsoft Office suite
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- Operating a Reservations system (Experience highly regarded)
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- Deal with all incoming phone calls in a prompt and courteous manner
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- Meet and greet guests, visitors, and contractors
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- Participate in relevant training
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- Other duties as required and/or requested by management
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- Full-time 40 hour week
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Ideally, the successful applicant will possess the following knowledge and attributes:

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- Previous experience in office administrative procedures
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- Strong customer service skills, both face-to-face and phone
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- Able to always demonstrate a professional manner
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- A team player with a can-do attitude
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- Professional verbal/written communication and personal presentation
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- Accurate with record keeping and data entry
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- Sound computer skills, including use of spreadsheets
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- Excellent time management skills with the ability to prioritise in a high-pressure workplace
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- Able to work independently with confidence to liaise with guests
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- Adaptable and flexible in a changeable work environment
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NOTE: Due to OH&S; responsibilities, this workplace is a drug-free environment - pre-employment medical or testing may be required.

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Australian Permanent Residents with full working visas only need apply.

📌 Receptionist - Reservations (Blackwater)
🏢 The Village on Blain
📍 Blackwater