Job Description

Housekeeping Supervisor, Halcyon House, Cabarita Beach NSW

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Halcyon House is a boutique luxury beachfront hotel on the Tweed Coast, home to the acclaimed Paper Daisy restaurant. We're known for spaces that feel personal, relaxed and beautifully cared for. We're looking for a hands-on Housekeeping Supervisor to lead our team and make sure every room meets that standard.

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About the role

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You'll run the housekeeping team day to day, working closely with the Housekeeping Manager and Front Office so every guest arrives to a flawless room.

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What you'll do

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Lead, roster and train the housekeeping team, and plan daily room allocations around occupancy

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Provide high quality cleaning, inspect rooms and public areas so everything meets Halcyon House presentation standards

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Help your team grow through coaching, feedback and onboarding new starters

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Coordinate with Front Office on arrivals, departures, VIPs and special requests

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Manage linen, amenities and cleaning stock, including ordering and cost control

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Report maintenance issues and follow them through to completion

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Keep WHS procedures and chemical safety practices up to date

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Handle guest feedback about rooms quickly and warmly

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About you

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Experience in luxury or boutique hotels, including time in a supervisory or senior role preferred

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A sharp eye for detail and pride in presentation

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A calm, organised leader who can bring a team along with them

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Clear communication and a genuine service mindset

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Available to work a rotating roster that includes weekends and public holidays

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Full working rights in Australia and your own transport (we're a coastal location)

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Available for immediate start

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What we offer

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A role in one of Australia's most loved boutique hotels

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Discounts at Paper Daisy and on accommodation

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Staff meals on shift and uniform provided

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Training and a transparent path to grow your career

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A close-knit, supportive team a few steps from the beach

📌 Housekeeping Supervisor (Tweed Heads)
🏢 Halcyon House
📍 Tweed Heads