RGIT Australia is seeking an experienced IT Team Lead to oversee the first level of IT support and manage a team of L1 technicians. You will coordinate requests, ensure SLA targets are met, and drive a high-performing culture across the service desk.
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The role requires coaching, staff development, and strong leadership to deliver consistent customer outcomes and maintain service quality. This is a full time permanent position located on-site in Adelaide.
📌 IT Helpdesk Team Lead -- Customer-Focused Support Coach (South Australia)
🏢 Rgit Australia
📍 South Australia
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