Job Description

This is a hands-on, fast-paced role at the heart of the business. You will be the go-to person for everything that keeps the office and field team running smoothly, from job scheduling and compliance documentation to client liaison and leadership support. You will work closely with the Managing Director and Director of Business Operations across Queensland and NSW every day and your ability to stay organised, communicate clearly and back yourself to make decisions will be what sets you apart. Greer Plumbing is a growing business and this role will evolve as we do. We are looking for someone who embraces change, adapts quickly and is excited to grow with us. No two days will look the same and we need someone who thrives in that environment.

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Key responsibilities

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Scheduling and coordinating jobs for the plumbing team, managing priorities and timelines

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Preparing job folders including plans, council approvals and all relevant documentation

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Submitting and following up on council applications and permits

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Liaising daily with clients, builders and suppliers to keep jobs on track

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Managing the Greer Plumbing email inbox and ensuring timely responses to all correspondence

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Sending daily email updates to the directors with outstanding actions, upcoming deadlines and key reminders

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Following up outstanding quotes and invoices and escalating overdue amounts to the directors

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Managing accounts payable and accounts receivable,



including note taking and tracking

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Entering invoices into Tradify and Xero, coding correctly for GST and non-GST and matching to the applicable system

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Tracking billable hours per job, identifying what time is billable to a client project versus internal office time

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About you

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Minimum 3 years of experience in an office administration or operations role

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Confident using job management software such as Tradify or similar

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Experience with Xero or similar accounting software

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Strong organisational skills with the ability to juggle multiple priorities without dropping the ball

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Clear and confident communicator with clients, suppliers and a team of tradies

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Someone who can back themselves and make decisions without needing to be told what to do every step of the way

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A positive, solutions-focused attitude and a genuine team player who embraces change

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About us

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Greer Plumbing is a growing, family-owned plumbing business servicing South East Queensland and the Moree, NSW district. We have built a reputation for quality workmanship, reliability and looking after our people. We are a hardworking, close-knit team and we take pride in what we do.

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A permanent full-time role with a well-established and growing business

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A supportive leadership team that genuinely invests in its people

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A varied and compelling role where no two days are the same

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7:00am to 3:00pm Monday to Friday

📌 Office Manager (Queensland)
🏢 Rise Above Consulting
📍 Queensland