Job Description

With experienced and supportive leadership integrated into a committed and professional team, Trinity Auto Group now has an available career opportunity for a Service Administrators.

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As part of the Tony White Group, Trinity Auto Group are the largest automotive dealer group in Tropical Cairns – North Queensland, with the strong appeal of thirteen new vehicle brands and two used vehicles sales yards.

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ABOUT THE ROLE:

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We require a passionate and dedicated administration professionals who can add value and support to our service department administration team.

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The successful candidate will be mature minded and process driven, have the ability to work autonomously, while also being part of our great work environment.

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You will have previous experience dealing with the public and a desire to take on new tasks and learn and conquer our IT systems with enthusiasm.

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Previous experience in administration is required; additionally motor dealership experience would be highly regarded.

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Experienced Service Advisors or receptionists, schedulers or coordinators are also encouraged to apply.

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Persons with service co-ordination experience in similar trade industries are encouraged to apply.

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Professional presentation, a professional attitude and great communication skills are essential.

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A willingness to develop your skills in a dynamic and fast paced environment to develop into an integral team member is absolutely vital.

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The successful applicant will be a customer service professional with excellent time management. Ideally the candidate will be outgoing & personable as customer interactions are a high priority.

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SKILLS & EXPERIENCE:

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Administration experience in agile fast paced workplaces.

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A minimum of 2 years experience is required.

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Sales, negotiating and conflict resolution skills will be highly regarded.

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IT and Computer Literacy essential Intermediate level IT and computer literacy including proficiency with MS office required.

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Ability to understand and meet KPI's.

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Ability to communicate efficiently with a broad range of people.

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Superior phone call handling.

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Fast and Accurate data entry skills.

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Knowledge of motor vehicle and mechanics would be and advantage, willingness to develop your knowledge is essential.

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Ability to meet and exceed customer and manufacturer expectations.

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Cash Handling experience is required.

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Current valid driver's licence required.

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BENEFITS:

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- Monday - Friday 07:30am to 16:30 pm
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- Access to TWG's staff benefits program.
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- Significant opportunities for career advancement after an successful probation period.
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- A permanent full-time position with the financial security of a substantial, well-established company
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- A collaborative team environment that values excellence and is committed to customer care
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- A friendly-family environment where lasting relationships are valued
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PLEASE NOTE:

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We conduct reference checking, pre-employment medicals & AFP Criminal record checks.

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Only short-listed applicants will be contacted.

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Applicants who do not have the required skills and/or experience will not be considered.

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Applicants must be physically in Australia and must be an Australian or New Zealand citizen, or hold a permanent residency visa.

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We are an equal opportunity employer, supporting gender equality, and workplace diversity.

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For additional information about us, please go to: www.trinityauto.com.au

📌 Service Administration (Cairns Regional)
🏢 Trinity Motors
📍 Cairns Regional