Resident Experience Manager - Frontline Team Leader (Victoria)

Resident Experience Manager - Frontline Team Leader (Victoria)

27 Sep
|
UniLodge Australia
|
Victoria

27 Sep

UniLodge Australia

Victoria

Job Description

UniLodge Australia Pty Ltd, Melbourne-based, is seeking a Customer Service Manager to lead our reception team and enhance resident wellbeing. You will coach staff, manage performance, and ensure a high‐quality accommodation experience within a quick-paced environment.

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Responsibilities include overseeing resident enquiries, training, rostering, and coordinating with facilities management. A strong emphasis on teamwork and service excellence with a 5‐day rotating roster is essential.

📌 Resident Experience Manager - Frontline Team Leader (Victoria)
🏢 UniLodge Australia
📍 Victoria

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