Warranty & Customer Experience Specialist (Brooklyn)

Warranty & Customer Experience Specialist (Brooklyn)

27 Sep
|
Freighter Group
|
Brooklyn

27 Sep

Freighter Group

Brooklyn

Job Description

Freighter Group in Brooklyn is seeking a Customer Service & Warranty Specialist to act as the bridge between customers and internal teams, handling warranty claims, investigating product concerns, and delivering exceptional service.

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Work with Quality, Manufacturing, Engineering and Customer Service to identify root causes, monitor trends and drive improvements, while maintaining accurate records in ERP/CRM systems.

📌 Warranty & Customer Experience Specialist (Brooklyn)
🏢 Freighter Group
📍 Brooklyn

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