Job Description

Decode Group is a leading construction and project management firm, delivering quality, efficient, and innovative solutions across a diverse range of projects. We are committed to driving success through collaboration, integrity, and the relentless pursuit of excellence. We're looking for a dynamic, highly organized individual to join our team as a Post Construction Administrator.

n

About the role

n

The Customer Care Administrator is responsible for general administration, documentation preparation for review, financial costing, project cost tracking, and reporting across all projects.

n

Key responsibilities

n

n
- Assist the Post-Construction team with general admin tasks.
n
- Review of construction team's handover documentation, analyse and report back to the Post-Construction Manager on any gaps in documentation.
n
- Review of construction defects status on the defects management systems. Monitor and register new defects.
n
- Provide a professional,



accurate and timely response to stakeholders regarding defects received.
n
- Prepare reports and ad hoc documentation as required.
n
- Provide a professional, accurate and timely response to stakeholders regarding defects received.
n

n

About you

n

n
- Excellent organizational and multitasking abilities with solid attention to detail.
n
- Proficiency in Microsoft Office Suite and project management software.
n
- Strong communication and interpersonal skills with the ability to liaise effectively with clients, contractors, and internal teams.
n
- A proactive approach to problem-solving with the ability to work independently and as part of a team.
n

n

Why Join Decode Group?

n

n
- Opportunity to work on high-impact, innovative projects.
n
- Collaborative and supportive work culture.
n
- Career development and training opportunities.
n

📌 Customer Care Administrator (New South Wales)
🏢 Decode Group
📍 New South Wales