Bilingual Front Desk/Admin Assistant (Fluent in Chinese & English)
We areAuliau Education Group, a qualified after-school tutoring center based in Camberwell, dedicated to helping students improve their English skills and overall academic performance.
We are currently recruiting abilingual (Chinese & English) front desk/admin assistantto join us in building a caring and excellent educational environment.
Job Responsibilities
Answer and respond to inquiries viaWeChat/phone, patiently addressing questions from parents and students.
Coordinate and manage class schedules, track student attendance, and compile reports.
Handleexternal communicationsand provide basic marketing support via WeChat, email, and other channels.
UseOutlook, Excel, Google Sheets, Google Calendar, and other tools to manage data and assist with administrative tasks.
Assist withfront desk receptionand provide operational support to the team.
What We're Looking For
Candidates with relevant work experience, especially incustomer service or sales, are preferred.
Language Skills: Fluent inboth Chinese and English(listening, speaking, reading, and writing), able to communicate effectively with parents and students.
Communication Skills: Friendly,



polite, a good listener, and able to handle inquiries with confidence.
Tech-Savvy: Proficient in usingWeChat, Outlook, Excel, Google Sheets, Google Calendar, and other office tools.
Organized & Detail-Oriented: Works methodically, pays attention to detail, and excels at multitasking.
Team Player: Enjoys helping others and integrates well into adiverse, supportive work setting.
Why Join Us?
Career Growth: Gain valuable experience in theeducation industry.
Cultural Diversity: Work withChinese and Australian families, understanding diverse educational needs.
Supportive Environment: Asmall, friendly teamwithmentors and colleaguesto help you succeed.
Flexible Work Arrangements: Partially work from home andflexible schedulingto balance personal life.
Your application will include the following questions:
Which of the following statements best describes your right to work in Australia?
Do you have native or bilingual proficiency in any languages other than English?
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📌 Bilingual Front Desk/admin Assistant Fluent In Chinese & English Melbourne
🏢 Auliau Education Group
📍 Melbourne