Job Description
Accounts - Customer Service Representative
Melbourne Pathology is one of Victoria's largest diagnostic pathology laboratories, committed to providing high quality healthcare throughout metropolitan Melbourne, regional Victoria and interstate.
A vacancy exists for a full time employee in our Accounts Receivable department, working 76 hours per fortnight.
The position will require the incumbent to work 5 days per week, between the hours or 8am – 5pm.
Duties will include:
Answering a high volume of calls
Assisting patients with their Medical Account enquiries
Processing various payment types accurately
Checking data discrepancies with Medicare; DVA; WorkCover; Private Health Funds
Investigation and follow up outstanding aged accounts




Solid attention to detail
The successful applicant must have excellent attention to detail, a high level of customer service as well as professional telephone manner, communication skills, show good initiative, be enthusiastic to learn, and the ability to work in a high-pressure workplace.
Confidentiality is extremely important in this role.
Previous experience in the health care industry or knowledge of the Medicare Rebate system would be highly advantageous.
For further information, please contact Kerrin Demaj via email .

📌 Accounts Customer Service Representative Victoria
🏢 Melbourne Pathology Services
📍 Victoria