Job Description

South-West Sydney | Campbelltown & Bradbury

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We are seeking an experienced and motivated House Manager to join our team and support the effective day-to-day operation of our supported accommodation services across South-West Sydney.

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This is a Part-time leadership position combining part-time House Manager responsibilities offering 15-20 hours per week (30-40 hours per fortnight) with part-time Support Worker hours offering 10 hours per week (20 hours per fortnight). The role is designed to provide a balance of leadership, compliance, administration and hands-on participant support, with the allocation of hours adjusted according to operational requirements.

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The role combines house management, staff supervision, mentoring, compliance and administration with hands-on involvement in participant support.

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About the Role

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As House Manager, you will play a key role in ensuring our homes operate safely, consistently and in accordance with participant needs, organisational expectations and NDIS requirements.

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You will work closely with support workers and management to provide guidance, monitor performance, address operational matters and maintain high standards of service delivery.

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The successful candidate will also remain connected to frontline service delivery by undertaking direct support shifts and spending time within the houses.

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Key Responsibilities

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Provide day-to-day leadership, supervision, mentoring and support to Support Workers, including monitoring performance, KPIs, documentation and compliance.

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Ensure the delivery of safe, person-centred supports in accordance with NDIS legislative and regulatory requirements,



relevant Practice Standards and quality indicators.

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Support the effective implementation of participant support plans, routines and Behaviour Support Plans (BSPs), including authorised restrictive practices and relevant reportable incident requirements.

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Support participants to achieve their individual goals through capacity building, skill development, independence and participation within the SIL environment.

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Monitor participant needs, progress and service delivery, identifying and following up on participant, staff and operational matters.

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Conduct regular house visits and observe staff practice, participant engagement and the overall quality of service delivery.

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Coordinate and allocate appropriate shift duties based on participant needs, staff capabilities and operational requirements, including assisting with roster management where required.

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Maintain accurate and timely participant, staff, incident, compliance and operational documentation.

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Work collaboratively with management and the broader support team to address issues, improve service delivery and maintain consistent communication.

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Undertake direct Support Worker shifts to remain actively involved in frontline service delivery and maintain firsthand knowledge of participant needs and routines.

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Complete administrative, compliance and operational tasks within the houses where practical.

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Contribute to a positive, respectful and skilled workplace culture that promotes participant dignity, safety, choice and wellbeing.

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The role may include up to an additional 6 management hours per week for a candidate with strong roster-management capability. Additional direct-support hours may also be available depending on operational requirements.

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About You

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We are looking for someone who is confident working in a leadership capacity while remaining comfortable on the frontline.

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You will ideally have:

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Demonstrated experience working in disability/SIL services.

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Experience across relevant operational and performance KPI areas.

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Strong staff supervision and people-management skills.

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Experience mentoring, coaching and training support workers.

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The ability to organise and allocate appropriate shift duties.

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Strong administrative and computer skills.

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Experience monitoring documentation, compliance and operational requirements.

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Strong problem-solving and follow-up skills.

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Experience with roster management, or the ability and willingness to take on roster responsibilities.

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A willingness to work directly with participants.

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A willingness to complete administrative duties from the houses when required.

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Strong communication, organisation and interpersonal skills.

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The ability to work independently while collaborating effectively with management and staff.

📌 SIL House Manager - Part Time (Campbelltown)
🏢 Noble Assist
📍 Campbelltown