Job Description

Malvern, VIC | Full-Time | 3 Days Office, 2 Days WFH | $75k - $90k + Superannuation

n

Join One Of Melbourne's Fast-Growing Social Media Agencies

n

Social Status is on a mission to become Australia's most respected social media agency.

n

We're growing quickly and are looking for an experienced Account Manager to help us scale while continuing to deliver exceptional results for our clients.

n

This role is ideal for someone who loves building client relationships, managing projects, developing strategy and being surrounded by ambitious people who genuinely care about producing great work.

n

If you're looking for a role where you'll be trusted, challenged and given opportunities to grow professionally, keep reading.

n

About Social Status

n

At Social Status, we believe social media is the most powerful marketing channel on the planet when it's executed properly.

n

Our team partners with businesses across a wide range of industries to create content, campaigns and strategies that drive meaningful business outcomes.

n

We're a company built around continuous improvement. We invest heavily in our people, our systems and our processes because we believe great client outcomes start with a great team.

n

While we take our work seriously, we also believe work should be enjoyable. We value collaboration, accountability, personal development and creating an environment where people genuinely enjoy coming to work.

n

The Role

n

As an Account Manager, you'll be the primary point of contact for a portfolio of clients while coordinating our internal team to ensure deliverables are executed to a consistently high standard.

n

You'll play an important role in developing strategy, reviewing content, managing relationships and identifying opportunities to improve client outcomes.

n





This role requires someone who can think strategically, communicate confidently and maintain exceptional attention to detail while managing multiple moving parts.

n

What You'll Be Doing

n

n
- Managing day-to-day client communication and relationships
n
- Leading onboarding and strategy development for current clients
n
- Coordinating content, creative and production deliverables
n
- Reviewing content to ensure quality, accuracy and alignment with strategy
n
- Analysing social media performance and presenting insights to clients
n
- Identifying opportunities to improve results and grow client accounts
n
- Managing internal workflows to ensure deadlines are consistently met
n
- Acting as a trusted advisor to clients and stakeholders
n

n

How Success Is Measured

n

You'll be successful in this role if you can:

n

n
- Build strong, trusted relationships with your clients
n
- Consistently deliver high-quality work on time
n
- Maintain excellent client retention and satisfaction
n
- Identify opportunities that improve client results
n
- Collaborate effectively with internal team members
n
- Take ownership and solve problems proactively
n

n

What's In It For You?

n

n
- Competitive salary based on experience
n
- Formal salary review after six months
n
- Clear career progression opportunities within a growing agency
n
- Structured onboarding, training and documented processes
n




- $500 quarterly self-development budget
n
- A collaborative and supportive team environment
n
- Regular team events and social activities
n
- Dog-friendly office in Malvern
n
- Modern systems and processes designed to help you succeed
n

n

Who We're Looking For

n

We're looking for someone who takes pride in their work, genuinely cares about client outcomes and wants to continue developing their career.

n

You'll ideally have:

n

n
- 2-3+ years of Account Management experience
n
- 2+ years of agency experience
n
- Strong understanding of social media marketing
n
- Experience with client retention and account growth
n
- Knowledge of Meta, TikTok or Google advertising
n
- Experience managing multiple clients and stakeholders
n
- Exceptional organisational and communication skills
n
- Strong copy review and proofreading ability
n
- An eye for quality creative and content
n
- Confidence managing projects and coordinating teams
n
- A proactive mindset with strong problem-solving skills
n

n

Bonus Points If You Have

n

n
- Photography or videography experience
n
- EDM or long-form content writing experience
n
- Influencer or UGC campaign management experience
n

n

The Bigger Opportunity

n

We're not looking for someone who wants to maintain the status quo.

n

We're looking for someone who wants to become one of the best Account Managers in the industry.

n

As our agency grows, so do the opportunities available to our team. You'll work closely with senior leadership, receive ongoing support and development and have the chance to play a meaningful role in the next chapter of our growth.

n

If that sounds like the kind of challenge you're looking for, we'd love to hear from you.

📌 Digital Agency Account Manager ($75k-$90k) (Victoria)
🏢 Social Status ®
📍 Victoria