Job Description

Sanctum Harbourtown is seeking a talented and enthusiastic Barista to join our hospitality team in Biggera Waters, Queensland. This is a full-time position offering an exciting opportunity to showcase your coffee expertise and passion for exceptional customer service. As a Barista, you will be the face of our establishment, crafting high-quality beverages and creating memorable experiences for our guests. Your role is integral to maintaining our reputation for excellence and ensuring every customer leaves with a smile.

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What you'll be doing

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Preparing and serving a wide variety of hot and cold beverages with precision and care, ensuring consistency in quality and presentation

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Operating and maintaining espresso machines and other coffee equipment to the highest standards

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Taking customer orders efficiently and accurately whilst providing friendly, attentive service

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Building positive relationships with regular customers and creating a welcoming atmosphere

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Maintaining cleanliness and hygiene standards in the beverage preparation area, including washing equipment and restocking supplies

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Processing payments and operating the point-of-sale system accurately

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Collaborating with colleagues to ensure smooth operations during busy periods

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Suggesting menu items and specialty beverages to enhance the customer experience

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Contributing to the team's overall success and supporting other hospitality staff as needed

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What we're looking for

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Certification or substantial experience in barista skills and coffee preparation techniques

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Strong knowledge of different coffee beans, brewing methods and beverage varieties

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Excellent customer service skills with a genuine passion for hospitality

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Ability to work efficiently in a fast-paced environment whilst maintaining quality standards

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Strong attention to detail and pride in presentation

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Reliable, punctual and committed to teamwork

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Positive communication skills and a friendly, professional demeanor

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Food safety and hygiene certification or willingness to obtain it

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Previous hospitality or café experience is highly desirable

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Flexibility to work varied shifts, including mornings, weekends and public holidays as required

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What we offer

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At Sanctum Harbourtown, we are committed to creating a positive and supportive work environment. We offer competitive remuneration, opportunities for professional development within the hospitality industry, and a collaborative team atmosphere where your contributions are valued. We provide ongoing training to help you develop your skills and advance your career. Our workplace culture emphasises work-life balance, and we are flexible in accommodating our team members' needs. We believe that investing in our staff leads to exceptional service and customer satisfaction.

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About us

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Sanctum Harbourtown is a premier hospitality destination located in the picturesque Biggera Waters area of Queensland. We pride ourselves on delivering exceptional experiences through outstanding service, quality offerings and a welcoming atmosphere. Our establishment is known for its commitment to excellence, vibrant community engagement, and a team-focused culture. We create spaces where customers feel valued and employees thrive. Whether you're a guest or a member of our team, Sanctum Harbourtown is dedicated to making every moment special.

📌 Barista (City of Gold Coast)
🏢 Sanctum Harbourtown
📍 City of Gold Coast