Job Description

WE'RE HIRING! Office All-Rounder / Administration & Scheduling Hornsby | Full-Time or Part-Time / Job Share

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Join a great team in a well-established Australian company that is growing!

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OZ Bin Cleaning has been operating since 2001 and is one of Australia's leading professional bin cleaning and hygiene companies.

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Due to continued growth, we are looking for an experienced, reliable and enthusiastic Office All-Rounder to join our Sydney office in Hornsby.

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This is a varied role and would suit someone who loves being organised, enjoys dealing with clients, is confident on the phone and can comfortably manage multiple priorities throughout the day.

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We are flexible and would consider either a full-time position or a part-time/job-share arrangement for the right people.

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What You'll Be Doing

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Your responsibilities will include:

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- Answering incoming calls and assisting clients in a friendly and professional manner
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- Responding to emails and general customer enquiries
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- Booking and scheduling client services
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- Managing and updating daily and forward work schedules
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- Liaising with our operators and field team throughout the day
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- Communicating with clients regarding bookings, service dates and changes
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- Entering and maintaining accurate client and job information
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- Preparing quotes, work orders and general correspondence
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- Following up outstanding work and ensuring jobs are completed and recorded correctly
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- Assisting with invoicing and general accounts administration
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- Maintaining electronic records and documentation
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- Providing general administration support to management and the wider OZ team
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What We're Looking For

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You don't need to know the bin cleaning industry — we can teach you that.

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What is important to us is finding someone who is:

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- Reliable,



organised and takes pride in their work
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- Confident and skilled when dealing with clients on the phone
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- Able to communicate clearly and build good relationships with customers
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- Experienced with Microsoft Office, including Outlook, Word and Excel
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- Comfortable working with computer-based scheduling and database systems
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- Able to prioritise tasks and manage a busy workload
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- Detail focused with good data-entry and administrative skills
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- Able to work independently while also being part of a supportive team
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- Comfortable problem solving when schedules or client requirements change
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- Positive, proactive and willing to help wherever needed
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Desirable Experience

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Experience with any of the following would be highly regarded:

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- MYOB
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- ACT CRM or another CRM system
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- Scheduling or coordinating mobile/service staff
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- Accounts administration or invoicing
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- Customer service
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- Service, waste, transport, facilities or similar industries
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Experience with MYOB or ACT CRM is desirable but not essential – training can be provided.

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What We Offer

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- Above Award rates
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- Free onsite parking
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- Hornsby location
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- Full-time or flexible part time/job-share options
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- Training and support
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- A varied role where no two days are exactly the same
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- A friendly and supportive team environment
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- A stable position with a company established for more than 25 years
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- Opportunity to grow with the business as we continue to expand nationally
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Most Importantly – We Value Our People

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OZ Bin Cleaning is a family-owned Australian business and we genuinely value the people who work with us.

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We're looking for someone who wants to become part of the team, takes ownership of their role and enjoys helping both our customers and our operators get the job done.

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OZ Bin Cleaning

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Australian Owned Established 2001 National

📌 Office All-Rounder / Administration & Scheduling (New South Wales)
🏢 OZ Bin Cleaning - Australia
📍 New South Wales