Job Description

GM Offroad is a leading provider of premium 4x4 accessories and offroad solutions. We are committed to delivering exceptional products and outstanding customer service to offroad enthusiasts and professionals alike. Our reputation is built on quality, expertise, and a genuine passion for the offroad community. We pride ourselves on our knowledgeable team and our ability to provide tailored solutions that enhance our customers' offroad experiences.

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About the role

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We are seeking an enthusiastic and customer-focused Sales / 4x4 Fitting Accessories Consultant to join our team at our Morwell, VIC location. This is a full-time position that plays a crucial role in driving sales, building customer relationships, and showcasing our extensive range of premium 4x4 accessories and fitting services. You will be at the forefront of our business, representing GM Offroad's values and expertise whilst delivering exceptional service to customers seeking quality offroad solutions. This role offers the opportunity to work in a dynamic environment where your product knowledge and sales skills will directly impact our business growth and customer satisfaction.

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What you'll be doing

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Provide expert product knowledge and recommendations to customers regarding 4x4 accessories, fitting services, and offroad solutions

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Build and maintain strong customer relationships, understanding their needs and providing tailored solutions

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Manage the sales process from initial enquiry through to completion, ensuring customer satisfaction at every stage

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Achieve and exceed sales targets and performance objectives

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Process customer orders accurately and efficiently, maintaining detailed records

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Support customers with product selection, installation guidance, and after-sales service

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Promote and upsell complementary products and services to maximise customer value

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Stay up to date with product ranges, features, and industry trends to provide current and relevant advice

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Collaborate with the fitting team to ensure seamless service delivery and installation coordination

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Represent GM Offroad professionally and maintain a welcoming, knowledgeable presence in the sales environment

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What we're looking for

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Proven sales experience, ideally within the automotive, 4x4, accessories, or retail sector

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Strong passion for 4x4 vehicles, offroad activities, or automotive products

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Excellent communication and interpersonal skills with the ability to build rapport with diverse customers

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Customer-focused mindset with a commitment to delivering exceptional service

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Ability to understand customer needs and provide relevant product recommendations

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Sales-driven with the ability to achieve targets and drive business growth

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Strong organisational and time management skills

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Proficiency with sales systems and basic computer skills

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Willingness to learn about product specifications, fitting capabilities, and technical details

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Professional appearance and demeanour

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Preferred: Experience with 4x4 vehicles, accessories, or fitting services; knowledge of offroad customisation; experience in a specialist retail or sales environment

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What we offer

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At GM Offroad, we value our team members and offer a competitive compensation package combined with a supportive work environment. We provide opportunities for career development and career progression within a growing business. You will work alongside experienced and knowledgeable colleagues who share a passion for the offroad community. We foster a collaborative culture where your contributions are recognised and appreciated. Additional benefits include access to our product range, involvement in a dynamic and enthusiastic team, and the satisfaction of helping customers achieve their offroad goals.

📌 4x4 fitting accessories (Morwell)
🏢 GM Offroad
📍 Morwell