Administration / Accounts Receivable - Emerald

National family-owned and operated business with over 90 years of experience

Job Security in an essential services industry | Join a team committed to serving our communities

Work for a company that values its people and their contributions | Opportunities for growth

Join our Administration / Accounts Receivable team and play an important role in delivering excellent customer service while ensuring customer accounts are managed accurately and efficiently.

Why Join Us?

At JJ's Waste & Recycling, you’ll be joining more than just a business – you’ll be joining a team that values its people, supports career development, and recognises the important role every employee plays in our success.

When you join our team, you’ll enjoy:

Job security

with Australia’s largest family-owned waste management company.

A secure, full-time role

in an essential services industry.

Ongoing learning, career development, and opportunities for growth.

About the Role

We are seeking an experienced Administration / Accounts Receivable Officer , who will be responsible for general administration, managing customer accounts, processing payments, resolving account enquiries and supporting the collection of outstanding debt. You will work closely with customers and internal teams to ensure accounts are accurate, payments are allocated correctly and exceptional customer service is maintained.

Pay Rate:

$34 Per Hour

Experience:

Accounts Receivable Experience Required

Start/Finish Times:

8.30am - 4.30pm (Times can be negotiated)

Days of Work:

Monday to Friday | Full Time





What You’ll Do

- Process and allocate customer payments accurately.
- Maintain customer accounts and ensure records remain up to date.
- Follow up outstanding accounts while maintaining positive customer relationships.
- Reconcile customer accounts and investigate discrepancies.
- Respond to customer enquiries via phone and email professionally and efficiently.
- Work closely with Operations, Sales, Administration and Management teams to resolve account queries.
- Daily data entry tasks, including accurately entering, updating, and maintaining information across internal run sheets.
- Contribute to continuous improvement initiatives and process efficiencies.

What You’ll Bring

- Previous experience in Accounts Receivable is required.
- Ability to remain calm and professional when managing debt recovery and difficult customer conversations.
- Excellent written and verbal communication skills, with the ability to build positive relationships with a range of stakeholders.
- Strong attention to detail, with the ability to manage multiple tasks and priorities.
- Ability to work independently while contributing effectively as part of a team.
- Proficiency in Microsoft Office, specifically Excel,



and other administrative systems, with a willingness to learn new software and processes.
- Excellent organisational and time management skills, with the ability to prioritise workload in a fast-paced environment.
- A positive attitude, strong work ethic, and commitment to delivering exceptional customer service.

What We Offer

We appreciate there is more to life than work, and so we provide a variety of work options to ensure the job gets done; along with competitive remuneration and a range of benefits, regardless of your role or location including:

- The security of an essential services industry
- Career development and growth opportunities
- Health funds and car related discounts
- Novated leasing options
- Banking partnerships - including financial, budgeting, and mortgage advice

Life at JJs

JJ’s Waste & Recycling is Australia’s largest family-owned and operated waste management company. From our beginnings as a small family business, we’ve grown into a global operation servicing Australia, New Zealand and the United States.

JJ’s Waste & Recycling

But JJ’s is more than bin collection - we are one company with 17 divisions, employing more than 2,700 people and together we exist to continuously improve waste management and the impact that waste has on the community and environment. To find out more about JJ’s, visit our website.

Want to learn more about working with us? Listen to what our employees have to say!

No agencies please, we’ve got this one covered!

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📌 Administration / Accounts Receivable - Emerald
🏢 JJ's Waste & Recycling
📍 Emerald