Shift Leaders - New Store Opening | Dirk's

Casual Shift Leaders - Dirk’s South Bank

Help lead the South Bank Pack

Dirk’s is growing, and South Bank is next.

Following the launch of our first store at Buranda Village, we’re now building the opening leadership team for our second Brisbane location, planned to open in South Bank this October.

Dirk’s is a current Australian fast-casual brand serving damn good hot dogs, sides, house sodas and soft-serve, all with big flavour, cheeky energy and a genuine love of dogs.

We’re looking for casual Shift Leaders who can help us launch the store, build a strong team and set the standard from day one.

You might already be a Shift Leader, Supervisor or Team Leader. Or you might be a strong hospitality or food retail team member who is ready to step up and take on more responsibility.

The role

As a Shift Leader, you’ll help run shifts and keep the Pack moving.

You’ll be hands-on across the store, leading service, allocating stations, managing breaks, coaching Team Members, solving customer issues and keeping standards high when things get busy.

Leadership at Dirk’s does not mean standing back and pointing. It means setting the pace, jumping in where needed and helping the people around you perform at their best.

This will initially be a casual role, with the potential for strong performers to move into part-time leadership or future management opportunities as Dirk’s grows.

What you’ll do

- Lead rostered shifts with energy, pace and control

- Allocate stations and keep service flowing smoothly

- Coach and support Team Members during service

- Bring our service model to life: Hello, Hustle, Heart

- Maintain product quality, speed, accuracy and presentation

- Manage breaks, shift priorities and customer recovery

- Support opening, closing, cash handling and food safety routines

- Help train and onboard new Team Members





- Keep in-store and third-party delivery orders moving

- Maintain a clean, organised and safe store

- Escalate issues clearly to the Assistant Store Manager or Store Manager

- Bring the PACK Way to life every shift

What we’re looking for

You’ll ideally have some experience in:

- QSR or fast food

- Fast-casual dining

- Hospitality or cafés

- Food retail

- Dessert, bubble tea or another high-volume customer environment

Previous leadership experience is valuable, but it is not essential if you can demonstrate that you are ready to step up.

Most importantly, you are:

- Reliable and on time

- Calm and useful under pressure

- Confident communicating with customers and teammates

- Comfortable giving clear direction and feedback

- Hands-on and willing to jump into any station

- Organised and able to manage competing priorities

- High-energy without being chaotic

- Fair, respectful and accountable

- Keen to learn and take on more responsibility

Availability requirements

We’re ideally looking for people who can commit to at least 15 hours per week .

You’ll need flexibility across a rotating roster, including some:

- evenings;

- weekends;

- public holidays;

- opening and closing shifts; and

- compulsory pre-opening training activities.

Our initial trading hours are expected to be around 10am to 9pm , with the potential for later Friday and Saturday trading and breakfast shifts in future.

What’s in it for you?

- Join the opening leadership team at Dirk’s South Bank





- Be part of a growing Australian brand while it is still early

- Paid induction, training and leadership development

- Fast Food Industry Award rates plus applicable penalties

- A Pack Meal on eligible shifts

- Team discounts

- Social activities and team events

- A supportive culture where people have each other’s backs

- Potential to move into a part-time leadership role

- Clear progression into Assistant Store Manager and Store Manager roles

- The chance to work for a dog-friendly brand with real purpose

We’re opening more stores, which means we need more leaders. If you perform, take feedback and help build strong teams, there will be room to grow.

The PACK Way

Our Culture Code is simple:

- Pack First: we’ve got each other’s backs

- Act Like an Owner: own the outcome, keep it simple, get it done

- Cheeky Energy: positive, fun and always respectful

- Keep It Real: genuine, direct and human

Dogs are part of Dirk’s DNA. Dogs are welcome, treats are free, and through Dirk’s Loves Dogs we use our growth to help support more dogs in need.

Training and start timing

Dirk’s South Bank is planned to open in October 2026 .

Successful applicants will need to be available for compulsory paid induction, leadership training, store preparation and soft-launch activities before opening.

Final dates may shift slightly depending on store handover. Some pre-opening training may take place at our Buranda Village store.

RSA requirement

All Shift Leaders must hold, or be willing to obtain, a valid Queensland Responsible Service of Alcohol qualification.

If you do not already hold an RSA, we can provide access to a discounted course through our preferred training partner. The cost of obtaining the qualification remains the team member’s responsibility.

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📌 Shift Leaders - New Store Opening | Dirk's (Brisbane City)
🏢 Dirk's
📍 Brisbane City