Support Workers & AINs – Newcastle & Hunter Region

LumaWell Care Group is an emerging NDIS Registered Provider, now in our third year of operation , delivering high-quality, person-centred support to people living with disability and mental health challenges. We are seeking passionate, committed Support Workers and Assistants in Nursing (AINs) to join our team across Newcastle, Lake Macquarie, Maitland, Cessnock, Singleton, Raymond Terrace, Port Stephens and the broader Hunter Region.

Key responsibilities

Support Workers – depending on the participant and their individual support needs, you may:

Provide in-home and community-based support

Support participants with ASD Levels 1–3 and varying support needs

Assist with capacity building and support participants to work towards their NDIS goals

Support community access, appointments and social participation

Assist with personal care, mobility, meal preparation and daily living routines

Support participants with communication, routines and skill development

Provide qualified support to participants with complex needs and behaviours of concern

Complete accurate progress notes and participant documentation

Promote choice, dignity, safety, independence and wellbeing

AINs may support people with higher care needs, including:

Personal care and activities of daily living

Mobility and higher-care support

Safe medication assistance within competency and role requirements

Health and wellbeing support

Accurate documentation and reporting

Overnight and sleepover supports where required

Collaboration with nursing and care teams to deliver high-quality,



person-centred support

About you

A genuine passion for working within the Disability, Health and/or Mental Health sector

Previous experience as an NDIS/Disability Support Worker or AIN

Experience supporting autistic participants, including people with ASD Level 1, 2 and/or 3 support needs

Confidence supporting participants with different communication and support needs

Experience supporting participants with complex needs and behaviours of concern is highly regarded

A strong understanding of rights-based, person-centred support practices

The ability to respond confidently and professionally to complex situations, exercising sound judgement and initiative

Exceptional communication and interpersonal skills

Reliability, empathy and a genuine commitment to participant choice, dignity and independence

Current NSW Working With Children Check (WWCC), or willingness to obtain

NDIS Worker Screening Check (NDISWC), or willingness to obtain

Current First Aid Certificate

NDIS Worker Orientation Module – Certificate of Completion

Valid NSW Driver's Licence

Access to a registered and comprehensively insured vehicle

Certificate III or IV in Individual Support, Disability,



Community Services or equivalent is highly regarded

For AINs: Certificate III or IV in Individual Support (Aged Care/Disability/Community Services) or equivalent

For AINs: Medication competency

For AINs: Experience supporting people with higher care needs

About us

LumaWell Care Group is an emerging NDIS Registered Provider and purpose-driven organisation delivering high-quality, person-centred support to people living with disability and mental health challenges. Known for our innovation, integrity, and genuine ability to drive capacity and positivity, we're proud to be trusted and respected within the community.

Competitive Hourly Rate + Paid Travel + First Aid Allowance + Super

Consistent, ongoing rosters tailored to your availability, supporting a healthy work-life balance

Opportunities across Newcastle, Maitland, Cessnock, Singleton, Raymond Terrace and the broader Hunter Region

Access to a supportive and experienced management team committed to your success

Opportunities to develop your disability and complex-support experience

Opportunities to participate in community initiatives, awareness campaigns and fundraising events

Strong team culture that values professional development, connection, growth and fun

Work in a values-driven, inclusive organisation where people are at the heart of everything we do

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📌 Support Workers & AINs – Newcastle & Hunter Region (Newcastle City Council)
🏢 LumaWell Care Group
📍 Newcastle City Council