# SPIRE Concessions Associate## SPIRE Academy•### @spire\_institute\_academyPosted on 9/25/2026•Full-time## Job Description**Concessions Associate**Reports To: Concessions Manager or Venue Supervisor Location: SPIREPosition Summary:The Concessions Associate is responsible for providing excellent customer service while efficiently handling sales transactions, food and beverage preparation, and maintaining a clean, safe, and organized concessions area. This role requires strong interpersonal skills, the ability to work in a fast-paced environment, and a commitment to delivering a positive guest experience.**Key Responsibilities:*** Customer Service* Greet customers in a friendly and skilled manner.* Take orders accurately and efficiently using a Point of Sale (POS) system.* Handle customer inquiries, resolve complaints, and ensure a pleasant experience.* Food and Beverage Preparation:* Prepare and serve food and beverages according to established standards and health regulations.* Monitor inventory levels and restock items as needed.* Cash Handling:* Process cash, credit, and debit transactions accurately.* Reconcile cash register at the beginning and end of shifts.* Sanitation and Safety:* Maintain a clean and organized concessions area, including counters, equipment, and storage spaces.* Follow all health and safety regulations,



including proper food handling and storage practices.* Report any safety hazards or equipment malfunctions to the supervisor.* Teamwork:* Collaborate with team members to ensure efficient operations.* Assist in setup and breakdown of the concessions area before and after events.* Other Duties:* Perform other related duties as assigned by the supervisor.* Support additional venue operations as needed.**Qualifications:*** 15 years or older* High school diploma or equivalent preferred.* Prior experience in customer service, food service, or retail is a plus but not required.* Skills:* Strong verbal communication and interpersonal skills.* Ability to handle transactions accurately and efficiently.* Basic math skills for cash handling.* Physical Requirements:* Ability to stand for extended periods, bend, reach, and lift up to 25 lbs.* Comfort working in a fast-paced environment with varying temperatures.* Other Requirements:* Availability to work evenings, weekends, and holidays as needed.Work Environment:The Concessions Associate works in a dynamic, fast-paced environment, often during live events. The role requires adaptability, teamwork, and a focus on delivering excellent customer service under pressure. Apply today! You can also email resumes to Type: Part-timeLocationOn-siteGold Coast, Australia
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📌 SPIRE Concessions Associate (City of Gold Coast)
🏢 Gondola
📍 City of Gold Coast