The Alfred Health Emergency, Virtual care and Outpatients (EVO) Program is responsible for the delivery of emergency and paediatric clinical services across Alfred Health, as well as several other clinical support services.

The EVO Program is responsible for several additional services that support the delivery of clinical care. These include GP Liaison Service, Health Information Service, Virtual Services (such as Telehealth support team and the Timely Management of Chest Pain Pilot), Specialist Clinics Support Unit and the Operations Support Unit.

The Outpatients Program is responsible for the overall delivery of a number of non-admitted or ambulatory services across the organisation, including Specialist Consulting Clinics, GP Liaison and Specialist Clinic referrals and enquiries. The largest component of these are the Specialist Consulting Clinics which provide scheduled medical, nursing and allied health services to non-admitted patients at all three campuses.

The Role

The Administration Officer reports to the Administration Supervisor of the relevant host work group. As part of the administration team for Specialist Clinics, the Administration Officer will perform a range of administrative, reception and clerical tasks to support and assist with day-to-day function of the clinics and health service.



The role is responsible for ensuring that the service provides best customer outcomes and meets both internal and external reporting requirements. The administration officer ensures that an approachable, responsive and professional service is provided to patients, carers and health professionals. Responsibilities may include reception duties, patient enquiries, clinic preparation, electronic appointment scheduling, referral management, telephone support and data entry.

Qualifications and Experience Required

- Demonstrated computer proficiency including MS Word, MS Outlook, MS Excel (foundational)
- Demonstrated ability to plan workflow, prioritise and delegate in order to meet deadlines
- Demonstrated ability to work in a team setting
- Previous administration experience in a health setting
- Understanding and experience supporting MBS clinics and billing processes in a similar setting Knowledge of Cerner Programs
- Understanding of medical terminology
- Salary packaging & novated leasing through
- Onsite car & bike parking opportunities, deducted pre-tax!!
- Fantastic onsite fitness facilities at The Alfred throughhealth and fitness

If applicable, please specify specific requirements that you require in your cover letter or CV.

For enquiries regarding this position, please contact Tully James, Specialist Clinics ********@alfred.org.au

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📌 Casual Administration Officer (Melbourne)
🏢 Alfred Health
📍 Melbourne