Tenacity CX is partnering with a global leader to recruit a Customer Engagement Coordinator for their Southbank team in Melbourne. The role is the triage and first contact point for online enquiries about villages, with no direct selling, and involves guiding visitors to sites nationwide.
You will respond with warmth and empathy, manage inquiries via CRM (Salesforce preferred), and coordinate visits while maintaining a high-touch, skilled customer experience in a premium corporate