Customer Service Co-ordinator - Global Co, Monday-Friday, $40/hour+super

Customer Engagement Coordinator | Global Retirement Living Leader

- Remuneration: $40 per hour + Superannuation
- Hours: Monday to Friday, 8:30 am – 4:30 pm (Full-Time)
- Location: Southbank, Melbourne (Premium corporate office, close to public transport)
- Tenure: 6-Month Contract (Strong view to permanency based on performance)
- Start Date: ASAP

The role: Customer Engagement Coordinator

Tenacity CX has partnered with a highly respected global leader in premium retirement living to source an experienced Customer Engagement Coordinator for their Southbank team.

The role is responding to online enquiries about their villages / no direct selling,



more-so being a triage & first point of contact for people wanting to know more information & booking them in for a visit to any of their sites around the country.

Candidate Requirements

- A proven track record in a high-touch customer service environment (corporate contact centre, premium hospitality, or corporate reception).
- Exceptional active listening capabilities coupled with a warm, empathetic, and qualified phone manner.
- Strong functional knowledge of CRM platforms, with Salesforce experience highly regarded .
- A proactive, problem-solving mindset, rapid learning agility, and a strong customer-first focus.

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📌 Customer Service Co-ordinator - Global Co, Monday-Friday, $40/hour+super (Melbourne)
🏢 Tenacity CX
📍 Melbourne