Symbos is seeking a Contact Centre Manager to lead a team of experienced Team Leaders and drive exceptional customer service across a key client account in Australia, Recent Zealand and Fiji.
You will coach leaders, manage workflow and reporting, and partner with the client to plan, forecast and improve outcomes while upholding quality and compliance. There is room to progress into broader leadership roles within the organisation.
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📌 Contact Centre Manager: Lead Teams, Drive Performance (Melbourne)
🏢 Symbos
📍 Melbourne
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