Local Council in Melbourne’s inner western suburbs is seeking an experienced Customer Service Team Leader to oversee daily operations of the Customer Service team and deliver a positive, consistent experience for the community across multiple channels. The role focuses on leading a customer-focused team, coaching staff, and resolving complex enquiries in compliance with policies.
This temporary contract offers 38 hours per week with a start ASAP and completion by 1 December 2026, with
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📌 Customer Service Team Lead – Local Government Excellence (Melbourne)
🏢 Public Sector People
📍 Melbourne
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