Sport Integrity Australia are looking to fill the role of Integrity Relief and Response Manager - Executive Level 1

About the role

The role of the Integrity Relief & Response Manager is to provide short term support, through agreement, to National Sporting Organisations (NSOs) and National Sporting Organisations for People with Disability (NSODs) with their Integrity matters in the absence of or in support of their National Integrity Manager.

The Integrity Relief & Response Manager builds and maintains a comprehensive understanding of the National Integrity Framework and complaints management process and will support sport to establish or refine processes and procedures to ensure better practice integrity management.

- Provide short-term, targeted surge support to NSOs and NSODs during periods of vacancy, increased workload, complex integrity matters or transition.
- Step into or support National Integrity Manager functions to maintain continuity of integrity operations, complaint handling and stakeholder support.
- Provide practical advice to NSOs/NSODs on the application of the National Integrity Framework, integrity policies, complaint pathways and procedural fairness.
- Assist NSOs/NSODs to strengthen or refine complaint handling procedures, case management systems, recordkeeping practices and escalation pathways.
- Build the capability of NIMs and sport administrators through coaching, mentoring, templates, process guidance and practical case support.
- Develop a quick understanding of each sport’s operating environment, integrity risks, governance arrangements and stakeholder needs.
- Coordinate with Sport Integrity Australia business areas to ensure sports receive consistent, accurate and timely integrity advice.
- Maintain clear records of advice, actions, decisions and outcomes in relevant case management or recordkeeping systems.
- Identify opportunities to improve consistency, efficiency and quality across NIM Program support, complaint management and sport integrity capability.
- Prepare briefings, updates and reports on surge support activity, emerging risks, capability gaps and recommended follow-up actions.
- Represent Sport Integrity Australia professionally when embedded with or supporting NSOs/NSODs, maintaining independence, confidentiality and trust.
- Work flexibly across multiple sports and competing priorities, exercising sound judgement in sensitive and time-critical environments.

- Compliance with the PGPA Act, Finance Law and Commonwealth Procurement Guidelines.
- Compliance with all relevant legislation and regulations.
- Ensure confidentiality is maintained at all times.
- Ensure the APS Values and Code of Conduct is adhered to at all times.
- Endorse and encourage `best practice' recordkeeping in accordance with Sport Integrity Australia’s Record Keeping Policy and Information Governance Framework. Cooperate with the employer and comply with all relevant legislation and Sport Integrity Australia’s health and safety policies, procedures and instructions.




- Cooperate with the employer and comply with all relevant legislation and Sport Integrity Australia's health and safety policies, procedures and instructions and Sport Integrity Australia’s ICT and Information Governance Framework.
- Work and act safely and take all reasonable care to protect personal health and safety and the health and safety of others.

- Executive Level 1 $125,820 - $137,127
- ACT,NT,NSW,QLD,SA,TAS,VIC,WA
- Non-ongoing

Salary: $125,820 - $137,127
Location: ((REQ: Location Multiselect)
Non-ongoing

Sport Integrity Australia are looking to fill the role of Integrity Relief and Response Manager - Executive Level 1

About the role

The role of the Integrity Relief & Response Manager is to provide short term support, through agreement, to National Sporting Organisations (NSOs) and National Sporting Organisations for People with Disability (NSODs) with their Integrity matters in the absence of or in support of their National Integrity Manager.

The Integrity Relief & Response Manager builds and maintains a comprehensive understanding of the National Integrity Framework and complaints management process and will support sport to establish or refine processes and procedures to ensure better practice integrity management.

- Provide short-term, targeted surge support to NSOs and NSODs during periods of vacancy, increased workload, complex integrity matters or transition.
- Step into or support National Integrity Manager functions to maintain continuity of integrity operations, complaint handling and stakeholder support.
- Provide practical advice to NSOs/NSODs on the application of the National Integrity Framework, integrity policies, complaint pathways and procedural fairness.
- Assist NSOs/NSODs to strengthen or refine complaint handling procedures, case management systems, recordkeeping practices and escalation pathways.
- Build the capability of NIMs and sport administrators through coaching, mentoring, templates, process guidance and practical case support.
- Develop a quick understanding of each sport’s operating environment, integrity risks, governance arrangements and stakeholder needs.
- Coordinate with Sport Integrity Australia business areas to ensure sports receive consistent, accurate and timely integrity advice.
- Maintain clear records of advice, actions, decisions and outcomes in relevant case management or recordkeeping systems.
- Identify opportunities to improve consistency, efficiency and quality across NIM Program support, complaint management and sport integrity capability.
- Prepare briefings, updates and reports on surge support activity, emerging risks,



capability gaps and recommended follow-up actions.
- Represent Sport Integrity Australia professionally when embedded with or supporting NSOs/NSODs, maintaining independence, confidentiality and trust.
- Work flexibly across multiple sports and competing priorities, exercising sound judgement in sensitive and time-critical environments.

- Compliance with the PGPA Act, Finance Law and Commonwealth Procurement Guidelines.
- Compliance with all relevant legislation and regulations.
- Ensure confidentiality is maintained at all times.
- Ensure the APS Values and Code of Conduct is adhered to at all times.
- Endorse and encourage `best practice' recordkeeping in accordance with Sport Integrity Australia’s Record Keeping Policy and Information Governance Framework. Cooperate with the employer and comply with all relevant legislation and Sport Integrity Australia’s health and safety policies, procedures and instructions.
- Cooperate with the employer and comply with all relevant legislation and Sport Integrity Australia's health and safety policies, procedures and instructions and Sport Integrity Australia’s ICT and Information Governance Framework.
- Work and act safely and take all reasonable care to protect personal health and safety and the health and safety of others.

Job Specific Capabilities

The following Australian Public Service (APS) capabilities provide the framework for every APS role:

- Supports strategic direction
- Achieves results
- Supports productive working relationships
- Displays personal drive and integrity
- Communicates with influence.

What we are looking for (selection criteria):

The selection criteria of this role include/s:

- Demonstrated experience and understanding of the National Integrity Framework including complaint management and advice, or the ability to quickly acquire.
- Demonstrated strong analytical and problem-solving skills. Experience in analysing complex information and developing plans to achieve desired and timely outcomes.
- Highly developed stakeholder engagement, interpersonal and negotiation skills, including the ability to build trust, develop and maintain productive working relationships, and influence change across diverse sport and government stakeholders.
- Demonstrated ability to quickly establish credibility and rapport when working with recent organisations, including the judgement, confidence and emotional intelligence to engage effectively in sensitive, complex or high-pressure environments.
- Proven ability to work independently or under limited guidance and exercise judgement to make decisions with integrity, initiative, drive and adaptability.
- Demonstrated personal qualities of integrity, initiative, drive and adaptability. Experience in managing discreet, sensitive and confidential information.
- Desirable: Tertiary qualification/s or demonstrated relevant experience, including a Cert 4 in Government investigations is desirable.

#J-18808-Ljbffr

📌 Integrity Relief and Response Manager (Canberra)
🏢 Sport Integrity Australia
📍 Canberra