Pepper Money is seeking an experienced Team Leader, Contact Centre to lead and develop a team of Customer Service Specialists, delivering exceptional customer outcomes while maintaining compliance. The role includes rostered weekend work and a permanent, full time arrangement.
You will coach, monitor performance, drive continuous improvement, and collaborate with stakeholders across the business to achieve shared objectives. Hybrid working model applies.
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📌 Team Leader, Contact Centre — Hybrid & Growth-Focused (Parramatta)
🏢 Pepper
📍 Parramatta
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