About the Role

Douglas Shire Council is seeking a Business Support Officer to join the Setting and Planning Team.

Position Objectives

- Provide broad based administrative and operational support services to the Environment and Planning Unit, including Resource Management, Local Laws, Planning, Environmental Health and Sustainability.
- Assist with purchasing, reconciliation and processing of invoices, reporting, data management and maintenance of various spreadsheets and registers.
- Contribute to maximising the functions of Environment and Planning Unit.
- Establish best practice in administration and the provision of efficient and effective professional services.
- Operate collaboratively with the Environment and Planning Unit as well as the Corporate and Communities Department.

About You

- Suitable qualifications and/or demonstrated experience relevant to the position including administration experience.
- Current Queensland driver's licence.
- Working knowledge of the Microsoft Office Suite.
- Demonstrated experience in a customer service environment.
- Experience in undertaking administrative activities, including recordkeeping.
- Good oral and written communication skills.
- Demonstrated ability to carry out delegated tasks to a high standard delivering timely and accurate outcomes.
- Demonstrated ability to display integrity and discretion in dealing with confidential and sensitive matters.
- Demonstrated ability to develop new procedures and/or review and amend existing procedures to improve efficiency and ensure accuracy of outcomes for role specific tasks and for other members of the team.
- Ability to work with minimal supervision.
- Ability to work under pressure, effectively managing multiple tasks.




- Demonstrated ability to use initiative to resolve complex task providing timely and accurate responses.
- Proven ability to build effective relationships with both internal and external customers.
- Demonstrated enthusiasm and skills as an effective team player.
- Sound interpersonal, communication and written skills.

What we can offer you

- A competitive remuneration salary with 12% superannuation.
- Up to 5 weeks annual leave per annum with 17.5% leave loading.
- Up to 3 weeks personal leave per annum.
- Nominal 72.50 hours, nine (9) day fortnight roster.
- May be eligible for salary sacrificing options.
- Employee Assistance Program.
- Employee health and wellbeing initiatives.
- Ongoing training and development opportunities.
- Active social club.

Pre-Employment Assessment

Following the selection of the preferred candidate, Council will require a number of further checks including reference checks, police history / criminal history checks, medical assessment and drug and alcohol test.

Employment Eligibility

To apply you must be a Permanent resident of Australia, Australian Citizen, New Zealand Citizen or hold the appropriate visa to work in Australia.

Privacy Information

Douglas Shire Council is collecting your personal information in accordance with the Information Privacy Act for the purpose of assessing your skills and experience against the position requirements. The information you provide in your application will only be used by authorised Council Officers, including People and Culture and the relevant selection panel members. Your information will not be given to any other person or agency unless you have given us permission, or we are required by law.

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📌 Environment and Planning Business Support Officer (Douglas Shire)
🏢 Shire of Douglas
📍 Douglas Shire