Customer & Operations Specialist - Casual & Full-Time

Start Your Career Journey in the Sunshine Coast with Avis Budget Group!

Dreaming of a role where every day brings something new?

Join us at our Sunshine Coast Airport location, and become part of a team that helps travellers create unforgettable experiences.

If you thrive in a fast-paced, dynamic environment and love the buzz of international travel, this is your chance to be at the heart of it all.

Your next adventure starts here. Ready to take our operations to new heights?

Sunshine Coast Airport, QLD Location

Casual role 3-4 days per week

5 Weeks of Annual Leave

Mix of 4 & 5 day working weeks

$34.96ph + Loadings + Bonus Structure

Free Staff Parking

Supportive, Friendly, and Inclusive Culture

Entry-Level Opportunity with Full Training Provided

Global Company with Career Growth Potential

About the Role

In this role you will be the face of our brand! You’ll interact with our customers at the rental counter, complete rental bookings and responding to general customer inquiries.

What you’ll do

Interact with our customers face to face, promoting the Avis Budget Group brand

Completing rental transactions, contracts and bookings

Cleaning the interior and exterior of our vehicles according to company standards

Inspecting vehicles for any damages that occurred during the previous rentals

Want to see what the role looks like in action?

Click below to watch a short video overview of the Rental Operations Agent role at our Brisbane Airport location.

What We’re Looking For:

Afull and valid Australian driver’s licence

Availability to work on a rotating roster across 3-4 days per week

Experience incustomer service, retail, hospitality,



or sales is a plus

Ability to work in afast-paced environment while delivering exceptional service

Comfortable usingcomputer systems to manage bookings and rental information

Robust attention to detail and ability to follow procedures

Casual

$34.96ph + loadings + performance bonuses

Full-Time

Competitive Salary + Loadings & Bonus

Average Annual Earnings $65,000-$70,000

55 Weeks of Annual Leave for FT

Wellbeing program including life insurance, discounted health cover & superannuation options

Access to discounts on retail, fitness, cinema, and more

Employee discounts on car rentals across Avis Budget Group

24/7 Mental Health Support via Employee Assistance Program (EAP)

Comprehensive training to help you succeed and grow

Who We Are:

Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.

Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards. We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.

At Avis Budget Group we embrace and promote diversity, equity, and inclusion within the company’s workforce, consumer base, communities, and supply chain. We value each employee whose talent, skills, and personality have helped to establish the company as a leading provider of global transportations solutions.

Our Reconciliation Action Plan enables us to deepen our understanding of its sphere of influence and the unique contribution we can make to lead progress.

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📌 Customer & Operations Specialist - Casual & Full-Time (Maroochydore)
🏢 Avis Budget Group
📍 Maroochydore