We're working exclusively with a fast-growing fintech to find a proactive, highly organised Business Operations Officer to work directly with and support their General Manager, Operations. This is a broad, hands-on role spanning staffing administration, business reporting, accounts support, project coordination and intranet management — no two days are the same. If you thrive in a fast-paced workplace and love keeping things organised and running smoothly, this role is for you.

Key responsibilities

- Provide broad administrative and operational support to the General Manager, Operations across all business divisions
- Manage and maintain the company's business filing system, keeping documents organised and easily accessible
- Coordinate and liaise with external contractors and service providers
- Support the upkeep and continuous improvement of the company intranet
- Prepare and distribute weekly and monthly operational reports across the business
- Track divisional KPIs and performance metrics,



escalating trends or anomalies as required
- Compile reports, briefing documents and executive summaries to a clear, professional standard
- Assist the General Manager, Operations in overseeing business projects, tracking milestones and deadlines
- Monitor progress across multiple workstreams, flagging risks or delays before they become issues
- Maintain a clear project and task tracker for full visibility of in-flight work

About you

- Proactivity and initiative — you spot gaps and bring solutions before being asked
- Strong accountability and reliability
- Professionalism and effective communication
- Adaptability in a fast-paced, varied role
- Excellent attention to detail
- A varied, hands-on role with genuine scope to make it your own
- Direct exposure to all areas of the business, working closely with the General Manager, Operations

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📌 Business Operations Officer (Brisbane City)
🏢 MYNR2
📍 Brisbane City