Major Incident Manager - 24x7 Resilience Leader (Melbourne)

Major Incident Manager - 24x7 Resilience Leader (Melbourne)

27 Sep
|
HCL Technologies
|
Melbourne

27 Sep

HCL Technologies

Melbourne

HCLTech is seeking an experienced Major Incident Manager to join our Melbourne service management team. You will manage and coordinate resolution of critical incidents, ensuring rapid restoration and explicit stakeholder communication from a 24x7 on-call roster.

Ideal candidates have 5+ years in major incident or IT operations, strong ITIL knowledge, and hands-on experience with RCA, PIRs, and ServiceNow within enterprise environments.

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📌 Major Incident Manager - 24x7 Resilience Leader (Melbourne)
🏢 HCL Technologies
📍 Melbourne

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