Tenant Experience Team Lead: Hybrid, High-Impact Service (Sydney)

Tenant Experience Team Lead: Hybrid, High-Impact Service (Sydney)

27 Sep
|
Talent X
|
Sydney

27 Sep

Talent X

Sydney

Vera Living in Sydney seeks a Team Leader for Tenant Experience to build a high-performing service team. You will own day-to-day operations, triage queues, coach staff, allocate work, and drive consistent, outcome-driven support for tenants.

This role blends hands-on leadership with strategic growth; you’ll shape processes, monitor KPIs, reduce queue ageing, and ensure sensitive cases are handled with care. The team currently includes Tenant Support Specialists and is planned to grow to ten.

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📌 Tenant Experience Team Lead: Hybrid, High-Impact Service (Sydney)
🏢 Talent X
📍 Sydney

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