INEOS Automotive is seeking a Customer Care Lead for the APAC region to own escalation resolution and the customer experience end-to-end. You will coordinate with dealers, service teams and Roadside Assistance to ensure timely, compliant outcomes and a high standard of service across all channels.
The role reports to the Head of Customer Service APAC and requires a deep understanding of Australian Consumer Law, robust communication, and the influence to drive cross-functional change in a
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📌 APAC Customer Care Lead — Escalations & Experience (Melbourne)
🏢 INEOS Belgium
📍 Melbourne
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