Cartier Australia in Sydney seeks an experienced Client Relations Centre Team Leader to manage the daily operation of the CRC, coach ambassadors, and ensure service standards and sales objectives across phone, email, live chat and social media. You will oversee workload, escalate complex cases, monitor KPIs, and drive process improvements while upholding Maison standards.
A luxury retail environment, robust team leadership and multi-channel expertise are essential to deliver exceptional client
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📌 Luxury Client Relations Centre Lead (Multi-Channel) (Sydney)
🏢 Richemont Iberia
📍 Sydney
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