We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport , where they will deliver exceptional customer experiences within a dynamic luxury retail environment.

You will represent leading globalcosmetic and fragrance brands , providing expert product knowledge and personalised service to international travellers.
This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse,rapid-paced, sales-driven environment .
You will have the opportunity to represent the following luxury brands:

- AESOP - Part Time
- Guerlain - Part Time - Fixed Term

THE OPPORTUNITY

We are seeking passionate Beauty Advisors (Chinese speakers) to join our team at Melbourne Airport , where they will deliver exceptional customer experiences within a dynamic luxury retail environment.

You will represent leading globalcosmetic and fragrance brands , providing expert product knowledge and personalised service to international travellers.
This role is ideal for someone who loves beauty, enjoys connecting with customers, and thrives in a diverse,fast-paced, sales-driven environment .
You will have the opportunity to represent the following luxury brands:

- Helena Rubinstein - Full Time
- AESOP - Part Time
- Guerlain - Part Time - Fixed Term

KEY RESPONSIBILITIES

- Engage customers with a friendly and approachable manner
- Deliver exceptional customer service and personalised beauty consultations
- Promote benefits of products to generate sales and achieve set KPI’s
- Provide expert product knowledge across cosmetics, skincare, and fragrance
- Maintain high standards of visual presentation and stock levels

ABOUT YOU





- Ability to speak fluent Chinese (Mandarin) is essential
- Proven retail/sales experience in beauty, fragrance, or cosmetics
- Excellent communication skills and vibrant personality
- Demonstrated passion for beauty, fragrance and skincare products
- RSA certification and ability to speak a second language (desirable but not essential)

WHY JOIN LOTTE DUTY FREE

- Monthly Sales Commission Program
- Team Discount Program
- Airport Retail Stores Discount (10% -20%)
- Free Car Parking
- Uniform & ASIC Pass Provided
- Sales & Product Training Program
- Employee Assistance Program
- Long-term Career & Professional Development Opportunities
- Recognition of Service Awards ($ Gift Cards)
- Safe, Diverse & Inclusive Work Environment with a Supportive Culture

ABOUT LOTTE DUTY FREE

Lotte Duty Free is one of the world’s leading retailers, operating across 17 locations in 6 countries and 11 airports. Strategically positioned in some of the most coveted destinations (including Australia, Japan, South Korea, Singapore, Vietnam, and the USA), we showcase a world of luxury brands in cosmetics, perfume, watches, jewellery, liquor, wine, and more!

Headquartered in South Korea, Lotte Duty Free is a household name, synonymous with delivering excellence in customer service and a long heritage as the most trusted travel partner.

Oceania, the region to which Australia belongs, hosts three locations: Melbourne Airport, Brisbane Airport, and the Sydney Downtown Store.

DETAILS OF THE ROLE

- Location: Melbourne Airport
- Full time position: 76 hours’ fortnightly
- Part time position: 60 hours’ fortnightly
- 2 week rotating roster
- Availability to work a flexible schedule including weekends and public holidays

#J-18808-Ljbffr

📌 Beauty Advisor - Chinese Speaker (Melbourne)
🏢 Lotte Duty Free Group
📍 Melbourne