Standards Australia is seeking a hands-on Technical Support Analyst to deliver high-quality 1st and 2nd line IT support across hardware, software, SaaS, and end-user devices. This in office role requires three days per week in the office to ensure timely assistance for staff and vendors.
You will troubleshoot issues via phone, remote, or face-to-face, log incidents, and collaborate with internal IT teams while maintaining documentation and contributing to knowledge base improvements.
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📌 Hands-On IT Support Analyst: 1st/2nd Line, On-Site (New South Wales)
🏢 Standards Australia
📍 New South Wales
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