As a Customer Excellence Executive, you deliver outstanding service and ensure every customer interaction is positive, skilled and efficient.
Reporting into the Head of Customer Excellence, you’ll be the primary point of contact for our clients to resolve enquiries, build strong relationships and work collaboratively with internal teams to improve the overall client experience.
Key relationships
Working collaboratively with the Chief Customer Officer, Head of Customer Excellence, Data & Insights, Strategic Planning, Operations and Technology.
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📌 Customer Excellence Executive (Newcastle City Council)
🏢 Current vacancies
📍 Newcastle City Council
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