Exclaim IT in Queensland is seeking a Technical Support Officer (AO4) to join a busy ICT Operations team. You will be the first point of contact for users across ICT services, providing hands-on technical support, triaging incidents and ensuring requests meet service levels.
Key responsibilities include first-line service desk and desktop support across hardware, software and Microsoft 365, triage and escalate incidents to meet targets, and track issues through to resolution.
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📌 IT Service Desk Specialist: Microsoft 365 & Desktop Support (Brisbane City)
🏢 Exclaim IT
📍 Brisbane City
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