New Era Technology is hiring a Service Desk Engineer for our Brisbane office. The role is full time, 38 hours per week, onsite, providing technical administration of monitoring services and support to internal and external clients with a strong customer-service focus.
You will handle basic troubleshooting of Windows/M365, network issues, and ticketing flows, escalate where needed, and maintain professional client relationships while adhering to SLAs.
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📌 Service Desk Engineer | Onsite IT Support & Growth (Brisbane City)
🏢 Neweratech
📍 Brisbane City
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