Emerging IT in Australia is hiring a Level 1 Service Desk Technician to join our Technical Support team. This hands-on, quick-paced role is the first line of contact for client IT issues, logging, triaging, and resolving incidents within SLA timeframes.
We’re seeking 1–2 years MSP experience, strong Microsoft 365 and Windows knowledge, and basic Active Directory administration. You’ll support end users by phone, email and remote tools, escalating complex cases when needed while helping the team
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📌 Level 1 Service Desk Technician - Flexible MSP Role (North Sydney Council)
🏢 Emerging IT
📍 North Sydney Council
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