IKEA is seeking a Customer Service Representative (Resolutions) in Sydney to provide after-sales support across phone, email, chat and other touchpoints. You will investigate complex cases with internal teams and external providers, delivering empathetic, effective solutions while maintaining commercial awareness and high service standards.
The role offers hybrid work after training, a temporary fixed-term contract until February 2027, and a range of perks including competitive hourly pay and
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📌 Resolutions Specialist – Multichannel Customer Care (Sydney)
🏢 Ikea
📍 Sydney
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