We are a fast-growing, small to mid-sized company based on the Gold Coast. We're looking for an All-Round Superstar to join our team — someone with a positive attitude, strong administrative skills, and a genuine desire to grow with and contribute to our business.

About the role

As a Business Support Person, you will play a key role in supporting our team with day-to-day administrative tasks and helping ensure our operations run smoothly. You'll have the opportunity to learn, grow, and develop new skills while contributing to a fast-paced, supportive environment.

Key responsibilities

- Ensure the office runs efficiently and effectively on a day-to-day basis
- Manage office supplies and general office requirements
- Handle enquiries professionally and courteously, escalating to management only when necessary
- Provide general administrative support across various areas of the business as required
- Answer and direct phone calls and emails in a skilled manner
- Oversee the client onboarding process, ensuring a seamless and positive experience for new clients
- Update the CRM with client activities and relevant information
- Maintain and organise filing systems, both physical and digital
- Assist with coordinating events, meetings, and internal communications
- Perform basic bookkeeping functions,



including reconciliations, invoicing, accounts receivable and accounts payable
- Manage our social media accounts, create and post engaging content, and interact with followers to strengthen our online presence
- Report directly to the Office Manager

About you

- Strong written and verbal communication skills
- Experience using Microsoft Office, Xero accounting software, and Zoho CRM
- Comfortable working with phone platforms and logging call data
- Excellent organisational skills and attention to detail
- Able to multitask, prioritise, and pivot when required
- Eager to learn and adapt in a fast-paced environment
- Able to work both independently and as part of a team
- A positive, can-do attitude with a passion for delivering great results
- A degree or diploma in Business Administration or a related field is preferred, though not essential

Be part of a growing company with exciting opportunities for career progression

Join a down-to-earth, supportive team that values hard work and success

Participate in quarterly social events and team-building activities

Work in a positive and empowering environment with a supportive management structure

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📌 Business Support (City of Gold Coast)
🏢 Recognized
📍 City of Gold Coast