Recruitflex is partnering with a well-established IT Managed Services Provider, seeking a hands-on, commercially minded leader to drive motivation, performance and client satisfaction across technical services divisions in Melbourne. You will oversee operations, coach managers, and ensure SLAs and KPIs are met.
You will work closely with the CEO and Head of Managed Services, influencing how the business operates and grows in a dynamic setting, while staying hands-on when needed and fostering