Probe CX in Australia is seeking a Digital Experience Architect to join our onshore team from Melbourne, Sydney, or the Gold Coast. You will bridge complex CCaaS and CRM architectures with measurable business outcomes, leveraging Genesys Cloud, Amazon Connect, and Convai Oration AI to transform client journeys.
In this role you will own presales discovery, architectural governance, and ongoing optimization for enterprise and government accounts, collaborating with delivery teams and stakeholders.