Telstra is seeking a Process and Business Improvement Senior Lead to drive data-driven operational improvements across telecommunications value streams. You will apply process intelligence, analytics and structured problem-solving to deliver measurable outcomes in customer experience, service reliability, cost efficiency, and revenue protection.
The role partners with senior leaders across Network, Customer, Digital, Technology, and Operational areas to identify performance issues, uncover root
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📌 Senior Lead, AI-Driven Process & Business Improvement (Australia)
🏢 Telstra
📍 Australia
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