The Queensland Fire Department is seeking a Senior Problem and Major Incident Officer to lead incident and problem resolution across the ICT service desk and regional support. You will drive change, manage major incidents and ensure robust ITIL-aligned processes are in place to support 24/7 emergency response and public safety capabilities.
You will report to the ICT Service Transition Manager and work with cross-functional teams to prevent recurrence, improve customer experience, and coordinate
#J-18808-Ljbffr
📌 Senior IT Incident & Problem Manager (Brisbane City)
🏢 Queensland Fire Department
📍 Brisbane City
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.