Job Description

Most property managers manage chaos. We build systems that eliminate it.

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If you're the kind of person who walks a property and already knows what needs fixing before anyone tells you: keep reading.

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Henderson Advocacy isn't a traditional property management business. We're Australia's #1 buyers agency, $1B+ in property purchased, 83% off-market, and we're bringing that same obsession with excellence to asset management.

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We're not here to follow the old playbook. We're here to burn it.

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THE ROLE

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You'll own the full property management experience: inspections, onboarding, relationships, compliance, and delivering an exceptional client experience at every touchpoint.

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This isn't a "keep the lights on" role. It's a "raise the bar and then raise it again" role.

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And here's what makes this different: you won't be doing it alone.

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You'll operate as part of a purpose-built pod, supported by a dedicated Leasing Officer who owns the tenanting process, an AI-powered maintenance automation tool that handles triage and coordination, and an offshore admin specialist who takes care of the back-end processing. Your job is to focus on what actually moves the needle: client relationships, portfolio performance, and delivering an experience nobody else in property management comes close to.

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What You'll Actually Be Doing:

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- Execute inspections with surgical precision: routine checks, detailed reporting, zero sloppiness
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- Own tenant onboarding from application approval to move-in, every touchpoint frictionless
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- Be the trusted advisor to landlords:



proactive communication, clear strategy, no surprises
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- Manage maintenance outcomes with confidence, backed by smart automation doing the heavy lifting
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- Keep owners informed, tenants accountable, and the pod humming
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- Ensure compliance and legislative requirements are met with speed and accuracy
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- Spot gaps, build solutions, and make the Henderson experience unforgettable
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WHO YOU ARE

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You don't need to be told twice. You don't let things fall through the cracks. And you definitely don't do "good enough."

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- You've got PM experience and the receipts to prove it
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- You run a tight operation: PropertyMe with tasks, calendar, compliance, all of it
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- You communicate clearly, even when the message is hard
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- You're property-obsessed and client-obsessed in equal measure
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- You thrive in pace, not despite it
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THE CULTURE (YES, IT'S ACTUALLY GOOD)

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We know every job ad says "excellent culture." Ours comes with proof.

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- Quarterly retreats in the Hunter Valley: strategy, red wine, real reset
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- Annual trips to Bali and Japan, because big wins deserve bigger celebrations
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- Client appreciation nights that feel more like a party than a portfolio update
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- Sydney Harbour cruises on Jack's yacht, yes, this is a real thing that happens
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- Performance bonuses that match your ambition, not just your tenure
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- World-class tech and data, so you're equipped better than anyone in the industry
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- A team that's high-performance, not high-maintenance: accountability, energy, zero passengers
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📌 Property Manager - East Maitland (New South Wales)
🏢 SAWDAC
📍 New South Wales