Introduction

PRIME is a privately owned technology organisation that specialises in Business Process Management (BPM). We are a global organisation with all staff working in a virtual environment.

The Co-founders, who are of Dutch and Indian heritage, lead an international lifestyle, as they hold interests in the UAE, India, Australia, Ireland and South Africa. Their long-term Private Assistant has recently resigned due to a career change; hence this exciting vacancy has emerged.

This position reports directly to the two Co-Founders, yet it forms part of the globally placed PRIME team. We are on a super exciting journey together, and our multicultural team oozes positive vibes!

www.primebpm.com

Job Summary:

The Co-founders work in a fast-paced environment hence we are looking for a highly organised, discreet and resourceful Private Assistant.

The Private Assistant will help ensure that personal arrangements, appointments, travel bookings, property-related matters, documentation, bookings and other private requirements are managed efficiently and followed through to completion.

The successful candidate will be comfortable handling a broad variety of requests, taking ownership of tasks from initial request through to completion.

Duties & Responsibilities

- Manage personal appointments, bookings, reservations, reminders and recurring commitments.

- Coordinate domestic and international travel, including flights, accommodation, transport, itineraries and travel-related documentation.

- Research and coordinate short-term and long-term accommodation and property-related requirements





- Advocate for the Co-Founders by resolving billing discrepancies and independently managing the escalation process to ensure all unresolved matters are corrected fairly and efficiently.

- Conduct research on products, services, suppliers, adviser and present suitable options for consideration.

- Coordinate medical, banking, government, legal and other personal appointments

- Manage personal documentation, applications, renewals, memberships, insurance matters and other administrative requirements.

- Arrange and track couriers, shipments, deliveries and collections, both locally and internationally.

- Coordinate personal expenses, invoices, payments, refunds and reimbursements, ensuring appropriate records are maintained.

- Maintain organised and confidential electronic records, trackers and reminders for important dates, renewals and outstanding actions.

- Liaise professionally with external providers including hotels, airlines, property agents, banks, insurers, medical providers, couriers and other service providers.

- Proactively follow up with third parties and service providers to ensure matters are completed within agreed timelines.

Desired Experience & Qualification

- 5+ years’ experience as a Private/Personal Assistant, preferably supporting business owners or entrepreneurs

- 7–10+ years of total skilled experience.





- Fluent in Hindi and English, with excellent written and verbal communication skills.

- Highly independent, resourceful and tenacious — a “get it done” person who takes ownership, solves problems and follows tasks through to completion without needing constant direction.

- Relentless and resilient, with the flexibility to manage changing priorities, urgent requests and unexpected challenges.

- Excellent judgement, common sense and problem-solving ability.

- Experience managing international travel, logistics and bookings.

- Excellent research, sourcing and negotiation skills when dealing with products, services and external providers.

- Highly organised, detail-oriented and discreet, with the ability to manage multiple priorities and confidential information.

- Confident working with people across different countries and time zones.

- Experience working remotely and strong technology skills, including Microsoft 365, online booking platforms, ChatGPT, Gemini and other AI tools.

Other Details

Hours & Location:

- Remote role (work from home).

- Monday to Friday.

- Working hours: 7am – 4pm SAST

Why Join Us:

- Work in a diverse role where no two days are the same.

- Work with Co-founders who operate internationally across multiple countries and time zones.

- Build exposure to travel, property, relocation and international personal administration.

- Work in an environment that values trust, reliability, discretion and strong follow-through.

- Become a trusted long-term support partner to the Co-Founders.

Interested?

📌 Private Assistant to Tech Company Co-Founders (Remote opportunity) (Brisbane)
🏢 PRIME PMG Pty
📍 Brisbane